Services

What can Freehuman help you with?

Freehuman’s specialist services cover Culture Change, employee engagement, experience and employee value propositions, Team effectiveness and coaching and Learning design and delivery. And within each project, Freehuman provides end to end services

Starting with discovery – what are your colleagues thinking and what are your priorities
Consulting – helping you build and implement a change plan
Team effectiveness – ensuring your teams from top to bottom are creating the best working environments
Embedding – through learning design and delivery

Discovery – culture, employee experience, change’

Don’t know where to begin with your culture / employee experience / environment?

Or perhaps you have conflicting ideas about what direction to go in?

Or you’d really like to know how things are feeling right now for your colleague?

Explore the ups and downs, ins and outs of your current working environment through Freehuman Discovery work.

Discovery works with a combination of interviews, focus groups, surveys and existing data analysis which is entirely focused to your questions and needs. Using deep listening and good questions, I’ll uncover key insights, formulate themes and play them back to you and your leadership teams, making recommendations about priorities along the way.

Examples:

  • Understanding what made employees tick in a large European FinTech
  • Exploring engagement drivers and frustrations in a medium sized European Forestry organisation
  • Analysing leavers data and communicating in a way that overcame leadership bias in a medium sized estate agency
  • Understanding the enablers and barriers to good change management practices in a global law firm
  • Designing and delivering Employee Value Proposition focus groups for a global news brand
  • Exploring purpose, values and engagement drivers in an innovative agri-tech start up
Kerry, thank you so much for all your hard work with our Employee Engagement Project. You were amazing and delivered so much more than we ever thought possible. It was an absolute pleasure working with you and look forward to future projects together
Anne LawrenceHead of Human Resources, Euroforest
Kerry ran a project to understand and articulate our employee value proposition. Through each stage – research, idea generation to recommendations and roll-out she adopted a very collaborative and client-centric approach. She was able to really understand the context and pull out the most powerful insights through excellent deep listening and facilitation.
Darren Aliformer Director of Human Resources at Calypso (Financial Services)

Consultancy – culture, employee experience, change

Want to create a compelling culture, or winning employee experience?

Or perhaps you have a million priorities and want to narrow it down to powerful actions?

Or you’ve got a goal, but need help translating that into a plan?

Generate ideas and turn them into action with Freehuman Consultancy support

Consulting can follow on from Discovery, or can be stand alone. Using my wealth of experience and unwavering curiosity, I can help you see the wood from the trees, generate practical ideas and turn all of that into an actionable plan. I can help you with anything from Purpose, Values, behavior frameworks to performance management, capability and talent planning, to engagement and communications planning and events – I have experience of them all.

  • Creating, planning and leading values, culture change and award-winning employee value propositions in NatWest group as the Head of Culture
  • Co-creating, designing and managing an 18 month culture change, values embedding and employee engagement workstreams for a government agency
  • Exploring purpose, values and engagement drivers and making recommendations in an innovative agri-tech start up
Over the time you worked with us you demonstrated highly-effective listening and engagement skills in order to understand our work and our needs. You then built the partnership work around those and as a result our GPTW programme has been established as the bedrock of our ethos and culture work. The Change Ready and psychological safety programmes, have had an impact on all those who participated
DirectorPublic Sector Organisation
Encouraged, supported and coached where there were strengths, and challenged, supported and coached where there were gaps, effectively held up a very large mirror to us as an organisation and supported us with strategies and approaches to change when we didn’t like what we saw
Senior ManagerPublic Sector Organisation
I consider Kerry a long time colleague, friend and associate, who I trust with my team and my clients. Kerry is a lifelong learner who is always adding more strings to her already impressive repertoire of skills and knowledge. Kerry approaches tricky, complex situations and seemingly ephemeral concepts with humour, candour, calmness and practical actions. Kerry is the person I would trust to with my most difficult people problems, and the person to go to with my biggest growth challenges, be they my own or my clients’ and partners
Angela Prentner-SmithFounder and Director of This is Milk Consultancy

Team Effectiveness – creating the best working environments’

Creating a new team and want to get off to the best start?

Want to make sure your team is in the best shape for challenging times ahead?

Or think your team isn’t as effective as it could be?

Freehuman Team Effectiveness support can help build your team through Psychological Safety facilitation, team profiling and team / individual coaching.

As a, accredited Fearless Organisations Scan practitioner and Core Strengths SDI 2.0 as well as a AoEC certified executive, team and climate coach I can support help build your team effectiveness, creating psychologically safe environments where people understand themselves and each others, and use that to collaborate, innovate and make sustainable business decisions.

  • Supporting an executive leadership team of a government agency with some legacy frictions to create a psychologically safe environment through Fearless Organisations scan assessment and facilitation, team observations and individual and team coaching
  • Supporting a small business consultancy with creating a more cohesive team after fast growth using Core Strengths SDI 2.0
  • Supporting a growing start-up overcome some emerging conflict to make more collaborative and sustainable decisions with Core Strengths SDI 2.0
"The insights we gained through using the Core Strengths SDI assessment tool really helped us improve our team dynamic through having a better understanding of each other, particularly with how we communicate and identify areas of potential conflict. Kerry also managed to make the learning really interesting and fun!"
Robert Carroll
Owner and CEO of Mov8 Real Estate

Embedding – through learning design and delivery

Know what you want to change, but don’t know how to introduce that to managers?

Struggling to embed behavioural change through learning?

Need support with bringing a learning plan to life?

Freehuman can design and facilitate your learning content

Learning design and facilitating can be part of Consulting or stand alone. I have many years of experience in designing and delivering engaging learning sessions – both online and in person. I’m a skilled facilitator and pride myself on creating psychologically safe learning environments.

  • Whilst at NatWest designing, managing and promoting an award winning global Bank-wide month long learning festival, sourcing internal and external learning as well as designing and deliverying a number of sessions myself
  • Co-designing and delivering a digital transformation leadership programme for senior leaders in a UAE energy company
  • Designing and facilitating a multi workshop Wellbeing course for Teachers following the upheaval of Covid.
  • Designing and facilitating a series of workshops designed to support Change Ready behaviours in a government agency facing into a period of unprecedented change
I’m wary of using a cliche... but Kerry is an absolute joy to collaborate with. Professional, calm, responsive - you always feel in safe hands. A natural facilitator and coach with a splendid quality of work
Lynne Pilkington
former colleague at This is Milk